Details

Morpho + Luna proudly ship globally and offer a complimentary worldwide courier service on all orders over £250. All orders will be dispatched within 1-2 working days.

For urgent shipping requests please contact us via email once you have checked out. We will do all we can to accommodate your request. 

Contact: help@morphoandluna.com

Please click here for our returns policy.

Customer Care

Luxury at Morpho + Luna is not limited to the precious fabrics and notions of silky Sunday mornings, it is written into our DNA and keenly felt throughout the services we offer. As a brand that trades in joy, we are constantly listening and seeking out new ways for our community to feel connected and well looked after. Afterall, a key tenet of luxury is going above-and-beyond, and for us, that means bringing a flutter of joy to all who touch the brand and across everything we do, from a first-time monogrammed kimono to collaborating with longtime Morpho + Luna lovers over Whatsapp for sizes and various bespoke elements.

Here are the services we offer to bring you that flutter of joy

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CHAT & SHOP

Our chat and shop service offers the best of both worlds: the ease of online shopping with the personal assistance from our team on the ground. Whether finding the right size for a loved one or creating a monogrammed pyjama set for a special occasion, our sales assistant Serena will help guide you through the process over Whatsapp. This is the best way to tap into the warmth, styling advice and Morpho + Luna knowledge you’d receive from our Studio, when you’re out of town or strapped for time. 

From 10am to 6pm (CET), you can call or message Serena on Whatsapp +39 340 708 7570.

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COMPLIMENTARY ALTERATIONS

All of our sleepwear can be altered where necessary to create a bespoke fit according to your measurements. We work with an experienced tailor throughout the year to offer complimentary alterations for customers who know their measurements. For more information on this service, or if you have any questions, please email

info@morphoandluna.com or text us on Whatsapp +39 340 708 7570.

Please kindly note, products which are altered cannot be returned unless faulty.

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MONOGRAMMING

Lift a present to a new level of thoughtfulness with a personalised touch. From timeless, heritage flavoured initials to carefully embroidered family names, in a variety of lettering and silk thread colours, there's no limit to the monogramming and personalization of your sleep or home wear.

What's more, this bespoke service is delightfully fast: it takes just one week and costs from €15 per letter. Just email us at info@morphoandluna.com and we will work closely with you to make your nightwear dreams come true.

Please kindly note that we are unable to refund or exchange monogrammed items.

 


GIFTING

Morpho + Luna's promised flutter of joy usually hits as the box arrives, is opened, and the printed wrapping paper suggests that something very special is hidden underneath. We know that joy often lies in the anticipation of a purchase or gift, in the ritual and thrill of lifting a treasure. Our whimsical wrapping paper, featuring artist Diederik Pierani's hand-drawn illustration, is made from 100% recyclable materials and is just as romantic as our silk prints.

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COMPLIMENTARY NOTES

In true Morpho + Luna style, notes are personalised and elegantly printed across stiff and wonderfully nostalgic paper. As well as evoking old world etiquette with handwriting-style fonts, they are a lovely (complimentary) touch offered with every Morpho + Luna purchase.

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GIFT CARD

Choose the desired value and share the enchantment of our elegant sleepwear with a personalised gift card.  Allow someone special to choose their own warming cashmere robe or a particular print of PJ.

The present will still feel deeply personal and thoughtful with ample space for a note beside it.

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TRY AT HOME

While our Milan Studio is a beautifully-curated treasure trove of silk, cotton and wool sleepwear ready to embrace all our guests, we understand the luxury in trying on sleepwear within the comfort of your own home – the setting our sleepwear is designed for. Our new Milan-based concierge service makes this a smooth and pleasurable process, delivering the items to your door on the day you request them, which are only paid for once you are completely smitten with that piece of loungewear which fits like a glove.

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SHIPPING

We ship globally, offering complimentary shipping on all orders over €250. We also offer a sustainable same day delivery service from Monday to Friday for those living or staying in Milan, sustainably peddling our whimsical sleepwear on bikes throughout the city.

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For us the joy is in the detail and we have always believed that the quality of additional services we provide should reflect the quality of our luxury sleep and loungewear. We are therefore delighted to offer all these services year-round. If you have any questions on gifting or require further information on any of the above please contact our customer service team at: info@morphoandluna.com.
We are always happy to help!